Terms and Conditions
Important Safety Information
Microhavens are handcrafted decorative microarchitecture, intended for aesthetic enjoyment in outdoor spaces. They are not toys and are not intended for chewing, pecking, or ingestion by birds, pets, or other animals. While we carefully select non-toxic materials, we cannot guarantee safety if a product is damaged, consumed, or misused. These are not recommended for use by endangered or protected species. For best results, place your Microhaven in a dry, shady location and secure it to a stable surface. Please monitor regularly for wear. By purchasing or using this product, you acknowledge and accept the usage guidelines and limitations outlined above.
Shipping Information
Welcome to Microhavens! We're thrilled to offer you our unique birdhouses made of solid redwood. Our shipping methods are designed to ensure that your birdhouse arrives safely and promptly. We take great care in packaging your order to avoid any damage during transit. Shipping costs will be calculated by Etsy at checkout.
Feel free to reach out to us if you have any special shipping requests or inquiries. We are committed to providing you with a seamless and enjoyable shopping experience.
Return & Refund Policy
Due to the handcrafted and decorative nature of our products, all sales are final and we do not accept returns, exchanges, or cancellations. Each Microhaven is made with care and may contain slight variations that reflect its handmade character. We make every effort to ensure our product descriptions and images are as accurate as possible. If you have any questions prior to purchasing, please contact us — we’re happy to help. By purchasing from this website or from our official storefronts (including Etsy), you acknowledge and accept this policy. If your item arrives damaged or defective, please contact us within 7 days of delivery with clear photographs so we can assess the situation and determine whether a replacement or other resolution may be appropriate. Thank you for supporting handmade, small-batch work!